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Report Fraud, Abuse, Wrongdoing
Know your duties, and your rights.
How to report wrongdoing
Misconduct undermines the effectiveness, credibility and integrity of the Al-Muraqib Foundation, threatening our ability to meet the needs of people. All Al-Muraqib Foundation personnel – regardless of how they’re contracted or where they’re stationed – are expected to uphold the Universal Declaration of Human Rights and the Convention on the Rights of the Child. Those who violate Al-Muraqib Foundation regulations and rules will be held accountable.
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In the interest of those we exist to serve, personnel have a duty to report any form of suspected wrongdoing. They also have the right to be protected against retaliation.
No one in harm's way
If you suspect someone has been placed in harm’s way as a result of a programme supported, or implemented by Al-Muraqib Foundation, an individual with whom Al-Muraqib Foundation is affiliated, contact us immediately. If that person is in imminent danger, call local police now.
All Al-Muraqib Foundation personnel have a duty to safeguard the communities reached by our work, and to immediately report suspected threats or wrongdoing against them.
What to report
Sexual Exploitation or Abuse
In every context in which the Al-Muraqib Foundation operates, people trust us to assist and protect them. The vast majority of aid workers do so with professionalism and integrity. However, some abuse their position of power through the sexual exploitation or abuse of those who depend on them, including children.
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Sexual exploitation refers to any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, perpetrated by aid workers against the children and families we serve.
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Sexual abuse is the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions, perpetrated by aid workers against the children and families we serve.
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Al-Muraqib Foundation is on the ground in over 8 Iraqi governorates and territories, providing a first line of response for people and children at risk. Our Child Protection teams prevent and respond to sexual exploitation and abuse across circumstances and settings. Al-Muraqib Foundation also works with local partners to expand child safeguarding measures – internal procedures and policies that ensure our activities are carried out in a way that minimizes collateral risk to the communities we serve.
Sexual harassment in the workplace
Sexual harassment in the workplace encompasses any unwelcome and improper conduct of a sexual nature that might be expected or perceived to cause offence or humiliation when such conduct interferes with work, is made a condition of employment, or creates an intimidating, hostile or offensive work environment.
Abuse of Authority
Abuse of authority entails the improper use of a position of influence, power or authority against another person. It may also include behaviour that creates a hostile or offensive work environment, such as intimidation, threats, blackmail or coercion. In the workplace, this is particularly serious when affecting the career or psychological safety of a colleague.
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Abuse of authority in any form is unacceptable – but not unfixable. Al-Muraqib Foundation maintains various reporting, investigation and accountability mechanisms for suspected abuse of authority within our organization.
Fraud or Corruption
Al-Muraqib Foundation is entrusted with voluntary contributions from governments, businesses and philanthropists seeking to protect children’s rights. We’re determined to make every dollar count, and to share openly where our funds come from, where they go, and what they achieve.
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Anyone can report waste or misuse of Al-Muraqib Foundation funds, and your report will be acted upon.
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Waste entails using Al-Muraqib Foundation resources carelessly, extravagantly or to no purpose. This can occur when funds or assets are not used in accordance with the terms of agreements, plans or applicable policies and procedures. Misuse undermines the confidence partners place in us to carry out our mandate effectively and efficiently, ultimately disadvantaging the beneficiaries we exist to serve.
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When the misuse of resources is deceptive – such as when individuals seek to gain unlawful or unfair advantage over others – it may be considered corruption, fraud, collusion or coercion.
Discrimination or Racism
Since its inception, the Al-Muraqib Foundation has stood firmly against discrimination and racism. But we are not immune. Our personnel relay experiences of discrimination and racism, still, perpetrated by peers. They speak up about hurtful and disrespectful actions that betray our most fundamental values.
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We will not accept this. Al-Muraqib Foundation has one of the most diverse, socially aware workforces in the world – people dedicated to social justice for all. But we must seek constantly to do better.
We must, as a foundation, continue to listen and learn – from our colleagues, but also from outside thinkers – so that we can take concrete actions to root out discrimination and to promote diversity, equity and inclusion, in our systems and ourselves.
Harassment or Bullying
Harassment in the workplace can take many forms – words, gestures or actions that tend to alarm, intimidate or belittle another person, including bullying. Overall, any unwelcome conduct that might be expected or perceived to cause offence or humiliation to another may constitute harassment, especially when it interferes with work or creates an intimidating, hostile or offensive work environment.
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If you are experiencing or witnessing harassment from a colleague, the Al-Muraqib Foundation maintains both formal and informal mechanisms for reporting and mediation. Find the recourse that helps you feel most comfortable and safe.
Conflict of Interest
A conflict of interest arises when, by act or omission, staff members’ personal interests cause them to discharge their official duties and responsibilities in a manner inconsistent with the interests of Al-Muraqib Foundation.
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Al-Muraqib Foundation recognizes that engagement in outside activities may enhance personal well-being and professional development, even to the benefit of Al-Muraqib Foundation mission. Such engagement is encouraged when it does not inhibit work performance or interfere with the integrity, independence and impartiality required of Al-Muraqib Foundation personnel as international civil servants.
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Not all outside activities constitute conflict of interest, but staff are obliged to seek an independent judgment from within Al-Muraqib Foundation to determine whether they do.
Retaliation
All Al-Muraqib Foundation personnel have a duty to report any breach of the Al-Muraqib Foundation Charter; the Staff Regulations and Rules; the Standards of Conduct for the Civil Service; and any of Al-Muraqib Foundation regulations, rules and internal policies, to officials formally designated to receive such reports by Al-Muraqib Foundation. Anyone who submits such a report has the right to be protected against retaliation.
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All Al-Muraqib Foundation personnel also have a duty to cooperate with authorized audits and investigations. Any individual who does so has the right to be protected against retaliation.
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Retaliation against these individuals is strictly prohibited. It violates the fundamental obligation of personnel to uphold the highest standards of civil service, and to carry out duties with efficiency and integrity.
Retaliation entails any direct or indirect detrimental action recommended, threatened or taken because an individual engaged in a protected activity like whistle-blowing. Protection against retaliation applies to all Al-Muraqib Foundation personnel, regardless of contract type.
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If you believe retaliatory action has been or will be taken against you for reporting suspected misconduct, know your rights. Contact the HQ Office now.
All Other Concerns
For issues related to performance management, interpersonal conflicts or other workplace concerns, learn where to turn. Al-Muraqib Foundation provides confidential informal and formal channels for seeking guidance, support and resolution.
THE STEPS
How to report
The Office of Internal Audit and Investigations (OIAI) conducts investigations that involve Al-Muraqib Foundation staff, consultants, non-staff personnel and institutional contractors. OIAI’s investigations cover all forms of misconduct including, but not limited to: fraud; corruption; workplace harassment; sexual harassment; sexual exploitation and abuse; abuse of authority; or failure to observe prescribed regulations, rules, relevant administrative issuances and standards of conduct.
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The Ethics Office is an independent office that receives and conducts the primary review of protection against retaliation (whistle-blower protection) and provides confidential advice and guidance on ethics matters related to the Al-Muraqib Foundation.
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If you want to report wrongdoing, please contact the Al-Muraqib Foundation Office of Internal Audit and Investigations (OIAI). You may use any of the following speak up channels to inform the Al-Muraqib Foundation about reportable concerns:
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Trusted senior manager or other
You may choose to report your concerns to any person in Al-Muraqib Foundation or another senior manager whom you trust. You may also choose to report your concerns to Human Resources, Risk and Compliance staff or an assigned focal point.
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These employees have a duty to take action in accordance with the policy and the SOP, whilst respecting your confidentiality.
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Send Email
You can use the send email to report to Al-Muraqib Foundation:
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complaints@almuraqib.org
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The email is monitored in a secure and confidential manner by the Risk Management Section at Al-Muraqib Foundation’s Head Office in Baghdad.
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Online Form
You can use the form, which is available on the Al-Muraqib Foundation’s webpage (https://almuraqib.org), to report to the Al-Muraqib Foundation. This allows you to report anonymously should you wish to do so.
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The form is monitored in a secure and confidential manner by the Risk Management Section at Al-Muraqib Foundation’s Head Office in Baghdad.
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Hotline
The 24/7 hotline can be reached by direct call or by sending a text or voice message via messages or WhatsApp.
+964 (0) 7752680757
The hotline is monitored in a secure and confidential manner by the Risk Management Department at the headquarters of the Monitor Foundation in Baghdad. These employees have a duty to take action in accordance with the policy and standard operating procedures, while respecting your privacy.
tell us about your concerns
You can tell us about your concerns using one of the following channels:
- Speak to a trusted Al-Muraqib Foundation manager. They have a duty to act.
- Email our Risk Management Section team at complaints@almuraqib.org.
- Use the form, which allows you to report anonymously if you wish.
- Use the hotline +964 (0) 7752680757, which allows you to report anonymously if you wish.
- If you are a project participant, you should use your local Complaints and Feedback Mechanism (CFM). The CFM should be used for complaints related to Al-Muraqib Foundation’s programmes.
Working Hours
- Sunday 9:00 - 02:00 pm
- Monday 9:00 - 02:00 pm
- Tuesday 9:00 - 02:00 pm
- Wednesday 9:00 - 02:00 pm
- Thursday 9:00 - 02:00 pm
At Al-Muraqib for Democracy and Human Rights, our values serve as the foundation for our mission and guide our actions, decisions, and engagements. These principles define our commitment to democratic governance, human rights, and social justice in Iraq.
Contact Us
- Hay Al-Jamea, Baghdad, Iraq
- 09 am - 02 pm Friday closed
- +964 (0) 7752680757
- info@almuraqib.org